How do I set up GlobalProtect VPN (Windows)?

Set up authenticator first

  • Before you can use VPN, you will need to set up Multi Factor Authentication (MFA) for your account (What is multi-factor authentication?). You will need to do this while still on campus.
  • This is separate to the 2-step verification used for your email


On a PAU domain laptop or IS loan stock laptop

On your home computer:

  • Download Global protect agent for Windows

Install GlobalProtect

  • Follow the installation guide
  • Set the Portal address to

When off-campus and needing to connect to VPN

  • Select Global Protect from the system tray
    address input menu for Global Protect
  • Login with your Aberystwyth Username (without on the end) and Password
    Login widnow in Global Protect
  • You will be asked for your one-time password (OTP):
    • Open the authenticator app you chose when setting up MFA
    • Make a note of the temporary password it generates. The passwords generated by the authenticator app expire every 60 seconds. If the password on the screen is about to expire, wait for it to refresh
    • Switch back to the GlobalProtect app and enter the one-time password. If the one-time password expired, you will need to get a new one from your authenticator app
      One Time Password entry menu in Global Protect



Contact for this page:
Information Services, Aberystwyth University, Hugh Owen Library, Penglais, Aberystwyth, SY23 3DZ
Tel: 01970 62 2400 Email: