How do I fix email bounce errors to AU addresses?

  • Open a new email message
  • Start typing the email address you are having issues with until the auto-complete box appears
  • Click the X to the right hand side of the email address to delete it
  • Close the email message window
  • In Outlook, click on File at the top left then Account Settings
  • Select Download Address Book
  • You should now be able to send the email
Contact for this page:
Information Services, Aberystwyth University, Hugh Owen Library, Penglais, Aberystwyth, SY23 3DZ
Tel: 01970 62 2400 Email: is@aber.ac.uk