Frequently Asked Questions

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Recent and upcoming changes to systems and services

Change to Microsoft 365 2-factor authentication options

Changes to IP Addresses

How are Departmental PCs supplied?

Use of USB data storage devices

Why am I seeing an 'Improve your sign-ins' prompt when I login to my account?

FAQs to help you during exam time

Blackboard Test taking guidelines (Student)

Does exam provision automatically continue through from school to university?

How do I pay for my internal resit assessment / supplementary examination fees?

How do I report Special Circumstances affecting my Exams and Assessments?

How do I view a Panopto lecture recording?

How to tackle exam stress?

I have a disability and have sat my exams with no exam provision in place, what can I do?

I have failed a module and I have special circumstances, what do I do?

My question isn't listed, who can I contact for further assistance?

What can I do if someone is disturbing me as I am working in the Library?

What do I do if I miss an exam?

What is the Cascade Calculator?

Where can I find past exam papers online?

Where can I find past exam papers?

Where can I find the Student Examination Handbook?

Where can I view the Exam Timetable?

Where do I go for my exams if I have extra time and the use of a computer?

Where do I go for my exams if I have extra time?

Where do I go if I have a reader/amanuensis?

Where do I go if I have been allowed to sit my exam in a room on my own?

Who should I contact if I have a question about my exams?

FAQs to help you during the vacation

Are the libraries open during the vacations?

Can I access the software in the computer rooms from off-campus?

How can I return my library loans?

How do I find an e-book in Primo?

How do I read and print from an e-book I have found in Primo?

How do I resit an Exam/s?

Where can I find my Exam Results?