Can Student Support Services provide letters for special circumstances?

Student Support Services is able to provide letters to accompany Special Circumstances Forms in the following circumstances only and at the student’s request and with the student’s permission.

Personal, emotional, relationship, financial, or similar issues

If a student has had ongoing contact with one of our Advisers or Counsellors at a time of difficulty we are able to provide a letter confirming the nature of our contact with the student and the issues presented. Unfortunately, we are NOT able to provide letters for students unless they have been using our services during the time for which they are claiming special circumstances.

Disabled Students, or those with chronic health issues/specific learning differences

Disabled students and those with ongoing health issues or specific learning differences are encouraged to contact an Accessibility Adviser as early as possible in their studies to discuss the reasonable adjustments that can be offered to support them in their studies. Letters for special circumstances will only be provided for these students where there has either been a sudden change in needs or where a student has not previously disclosed disability and there is no time to put reasonable adjustments in place.

Confirmation of medical conditions

We are unable to provide letters evidencing medical conditions – students will need to contact their GP/medical practitioner for letters of this kind.