How do I add my shared mailbox to the Outlook app on my phone/tablet?

  • Open your Outlook app
  • Tap the menu button on the top left of the screen

    menu button


  • Tap Add Account on the left side menu

    add account button, greyed out envelope icon with plus sign


  • Select Add a shared mailbox

    add a shared mailbox option
  • If you have more than one personal account, e.g. both staff and student, select the account from which you access the shared mailbox. If you only have one personal account go to the next step.

    choose personal account

  • Type in the email address of your shared mailbox (for example

    enter shared mailbox address

  • Your shared mailbox will appear below your personal account