How do I log in to a University owned computer off-campus?

You should connect to VPN before logging in to a University owned computer off-campus.

  • From the login screen, connect to your home WiFi. If you used a Wired connection, make sure the cable is plugged in
    Login screen showing Wifi icon
  • After connecting to your home network, click on the Network Sign-in icon

    Windows 10:

    Windows 11:

    Login screen showing Network sign-in icon (Windows 11)

  • You will then see a loading screen for GlobalProtect. Wait a few seconds, then enter your email address and press next, and password and press next
    GlobalProtect prompt to login to email
  • You will be prompted to authenticate. For example, if you have set up your MFA through the Authenticator app on your phone, you will see a request similar to the screenshot below:
    Authentication prompt
  • Once you have connected to the VPN, you can log into the computer with your AU username and password
IT Service Desk, Aberystwyth University, Hugh Owen Library, Penglais, Aberystwyth, SY23 3DZ
Tel: 01970 62 2400 Email: is@aber.ac.uk