How do I send an email from a shared mailbox?

  • Open Outlook
  • Click New Email
  • Click the From dropdown and choose the email address you want to send from
  • If it is not there already, select Other Email Address...
    the from dropdown with other email address highlighted
  • Type the email address of your shared mailbox and click OK

If you cannot see the From dropdown:

  • In a new message click the Options tab
  • In the Show Fields section, make sure From is selected
Contact for this page:
Information Services, Aberystwyth University, Hugh Owen Library, Penglais, Aberystwyth, SY23 3DZ
Tel: 01970 62 2400 Email: