How do I install a softphone (Jabber) on my own personal computer?

You will need

• to be a member of AU staff registered to use a VOIP phone
• a sound card
• speakers/microphone or a standard headset/microphone. These are available to purchase from Information Services.

To install the software:

• Download Cisco Jabber software (Login required)
• Log in using your AU email address and password.
• If you receive any popups you should click Accept
• After logging in, click the computer screen or phone icon at the bottom left and select Use my computer for calls
  
  

 

Check that Jabber is using the correct speakers/microphone

• Choose Settings from the Menu icon:
  
• Select Audio
• Select your preferred option from the drop down box
  
• Click OK
• Note - Jabber may default to your inbuilt speaker/microphone when you logout so you may have reset this