How do I transfer a call on my CISCO phone?

The following instructions work for all Cisco Phone models.

  • During a call, press the Transfer button, the original call is automatically put on hold
    Select Transfer
  • Dial the number to which you want to transfer the call
    Completing the Transfer
  • When you hear ringing, press Transfer again (blind transfer), or when the party answers, announce the call and then press Transfer (screened transfer)

You may want to blind transfer a call when the caller has dialled the wrong number. You may want to screen transfer if there is a background to the call, such as you have helped somebody to the best of your ability; let the recipient know what you have done.

  • If the party refuses the call, or they are busy, press the End Call button, then the Resume button to return to original call
    Select Resume
Contact for this page:
Information Services, Aberystwyth University, Hugh Owen Library, Penglais, Aberystwyth, SY23 3DZ
Tel: 01970 62 2400 Email: is@aber.ac.uk