Can I recall an email I have sent in error?
If you have sent an email in error you are able to recall it if:
- You are an Exchange user
- The recipient is an AU Exchange user
- The email in the recipient's mailbox is marked as Unread
To recall an email:
- Open Outlook
- Open your Sent items folder
- Find the email you wish to recall
- Open the message by double-clicking it so it opens in another window
- File > Info
- Select Message Resend and Recall
- Then select Recall This Message
- You can choose to:
Delete unread copies of this message option - you will receive an email confirming this was successful
Delete unread copies and replace with a new message option - this will recall the message for - Then click OK
Contact for this page:
Information Services, Aberystwyth University, Hugh Owen Library, Penglais, Aberystwyth, SY23 3DZ
Tel: 01970 62 2400 Email: is@aber.ac.uk
Information Services, Aberystwyth University, Hugh Owen Library, Penglais, Aberystwyth, SY23 3DZ
Tel: 01970 62 2400 Email: is@aber.ac.uk