How do I contact the IT Service Desk?

IT Services will close at 16:30 on Tuesday 23 December 2025 and will reopen at 08:30 on Friday 2 January 2026.

For services and systems updates, please visit IT Service Status

For all enquiries relating to IT services you can contact us by:

  calling 01970 62 2400
using the Chat Now link on our webpages
  emailing it@aber.ac.uk
In person 
visiting the enquiry desk based in the 
Hugh Owen Library
Online Form:
Contact Information Technology (IT) Services online form

Service hours

  • Monday to Thursday 8.30-17.00
  • Friday 8.30-16.00
IT Service Desk, Aberystwyth University, Hugh Owen Library, Penglais, Aberystwyth, SY23 3DZ
Tel: 01970 62 2400 Email: is@aber.ac.uk