I can hear the Teams interpretation channel and the meeting channel at the same volume. What do I do?

If you turn on spatial audio in a meeting with live interpretation, you'll hear the original and translated audio at the same volume. Turn off spatial audio and rejoin the meeting to hear the interpreter's voice clearly with reduced original voice.

To turn off spatial audio:

  • Select More ... > Settings > Device settings.

  • Under Audio Settings, go to Speaker, select your compatible device.

  • Turn off the toggle next to Spatial audio

Leave the meeting and rejoin. You should now hear the translation channel clearly.

Contact for this page:
Information Services, Aberystwyth University, Hugh Owen Library, Penglais, Aberystwyth, SY23 3DZ
Tel: 01970 62 2400 Email: is@aber.ac.uk