How do I recover the Bitlocker key for my University managed computer?

From another computer:

  • Log in to https://myaccount.microsoft.com/device-list
  • You will see a list of computers that have you listed as the primary user
  • If there are multiple devices on the list, you'll need to identify the correct computer:
    • Click on each computer then choose View Bitlocker Keys
    • Look at the Key ID to see if it matches the number displayed on the Bitlocker recovery screen
    • The Key ID that matches is the one you need to use
  • Click Show recovery key

  • Enter the key on the Bitlocker recovery page on your computer
Contact for this page:
Information Services, Aberystwyth University, Hugh Owen Library, Penglais, Aberystwyth, SY23 3DZ
Tel: 01970 62 2400 Email: is@aber.ac.uk