How do I report problems with using Blackboard?

The Blackboard support team are the initial contact point for all problems with Blackboard.

If you are experiencing problems logging in please see our Blackboard troubleshooting page.

If you have a general Blackboard query please see our Blackboard FAQs.

If you still have a query or question please contact the Blackboard Team using your Aberystwyth University computing account and answer the following questions:

  • What are you trying to do? (e.g. login, upload a file, access a file)
  • What error message did you receive?
  • What computer were you using? (e.g. home, office, university computer)
  • What operating system are you using?
  • What browser are you using? (e.g. Chrome, Internet Explorer, Firefox, Safari)

Emails should be sent to

Contact for this page:
Information Services, Aberystwyth University, Hugh Owen Library, Penglais, Aberystwyth, SY23 3DZ
Tel: 01970 62 2400 Email: