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Frequently Asked Questions
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Frequently Asked Questions
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Click And Collect
Can someone else collect my Click and Collect items if I am self-isolating or in quarantine?
How do I book a time slot to pick up my Click and Collect requests?
How do I cancel a book I have requested?
How do I request a book?
I can no longer make my Click and Collect time slot what can I do?
What can I do if I cannot visit the Library before my Click and Collect request expires?
What do I do when I have my Click and Collect appointment?
What should I do if items I have on loan are requested by another user whilst I am in quarantine or self-isolation?
Where can I view requests I've made in Primo?
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