How do I request a book?

• Visit Primo and Sign in ( How do I do that? )
• Find the item you would like to borrow (How do I do that?)
• If the item is currently on loan and no copies currently available, the record will specify:

• Click FIND & REQUEST on the left hand side.
• Click REQUEST:

• Complete the fields in the Find and Request menu including the pickup location.
• Choose a date for the Not needed after field which is the latest date that you are interested in reading this item
• Click REQUEST
  
  

 

• A confirmation message will be displayed
• You will receive an email once your item is ready for collection.
• You can monitor your requests on your account by selecting My Requests from the drop down menu:

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• Users CANNOT ​request items to be picked up from the same location as the home library e.g. any books housed at the HO library cannot be requested to be picked up at the Enquiry Desk on Level D (Exceptions are Distance Learners)
• We do not offer a retrieval service between the Physical Sciences Library and the Hugh Owen Library (you can still return items to either library) 
• Users CANNOT ​request  Journals (Periodicals held in the Library), Theses or Reference Material