Frequently Asked Questions

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FAQs to help new students

How and where can I print?

How can I obtain a certificate from the University confirming my student registration?

How can I obtain a letter from the University confirming my UK address?

How do I access my student record online?

How do I activate my Aberystwyth University email account?

How do I apply for a Totum card?

How do I apply for an Aber Card?

How do I connect my computer to the Universitys wireless network?

How do I find Aberystwyth Student Support Services?

How do I log in to the central printers?

How do I log into Blackboard?

How do I pay my tuition fees?

How do I print?

How do I set up my computer to use the wired internet connection in halls?

How do I top up my Aber Card?

How many books may I borrow?

I am a returning student and am unable to complete the registration process.

I have applied for funding through Student Finance but it hasnt been approved yet. What should I do?

I need to change the card from which my accommodation is paid, how do I do this?

I was originally due to study at a different university, and have applied for my Student Loan there. What should I do?

I'm feeling homesick - what should I do?

There is a delay with my Student Finance application and I am worried I wont be able to pay my accommodation instalment.

What software is available from IS?

When I completed my license pack I opted for the wrong instalment option. How can I change this?

Where and when should I register for my modules?

Where can I check my University email?

Where can I collect my car parking permit?

Where can I download ApAber?

Where can I download Microsoft Teams?

Where can I find a guide to student union Freshers events?

Where can I find help with using my computer from Halls?

Where can I find my nearest printer/copier?

Where do I collect my Aber Card?

Where do I find the reading list for the module I'm studying?

FAQs to help returning students

How can I obtain a certificate from the University confirming my student registration?

How do I top up my Aber Card?

I have forgotten my password what should I do?

What should I do if my University wireless connection isn't working?

Where and when should I register for my modules?

Where can I check if my University IT account and password is working?

Where can I check my University email?

Where can I collect my car parking permit?

Where can I revalidate my Aber Card?