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Frequently Asked Questions
Frequently Asked Questions
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FAQs for staff working from home
Can I remote desktop from my Mac to my work computer?
Can I use Zoom at Aberystwyth University?
Guidance for staff working from home
How can I access library resources now the library is closed?
How can I remote desktop from my Mac at home to my Mac at work
How do I access e-resources off campus?
How do I connect to my work computer with the Remote Desktop facility?
How do I install AStRA on my own computer at home?
How do I set up my computer to use VPN?
How do I update the password for logging on my AU staff laptop to my latest password?
How do I upgrade from Windows 7 to Windows 10?
How do I use my softphone?
How do I use the microphone/headset on my home computer when using Remote Desktop ?
Teaching and Learning Continuity
What is multi-factor authentication?
What will happen to my library loans now the Library is closed?
Where can I find Aberystwyth University information on Coronavirus?
Where can I find help with Microsoft Teams?
FAQs for students studying from home
How can I access library resources now the library is closed?
How do I access Blackboard through a mobile?
How do I access e-resources off campus?
How do I report that I am self-isolating or that I have returned home?
How do I submit a Turnitin assignment? (Student)
How do I use the Blackboard App?
How do I view a Panopto lecture recording?
What will happen to my library loans now the Library is closed?
When will my University computer account close?
Where can I apply for a refund of my Aber Card credit?
Where can I apply for a refund of my Sports Centre membership?
Where can I apply for a refund of my parking permit (Students)?
Where can I download ApAber?
Where can I drop off Aberystwyth University library books while the Library is closed?
Where can I find Aberystwyth University information on Coronavirus?
Where can I find library resources for my studies?
Where can I let you know I am not living in halls for semester 3?
Where can students and staff download Microsoft Office for free?
Where do I find the reading list for the module I'm studying?
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