Frequently Asked Questions

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FAQs to help new students

How and where can I print?

How can I get a letter confirming that I am a student?

How can I obtain a certificate from the University confirming my student registration?

How can I obtain a letter from the University confirming my UK address?

How do I Register as a new student?

How do I access my student record online?

How do I activate my Aberystwyth University email account?

How do I apply for a Totum card?

How do I apply for an Aber Card?

How do I connect my computer to the Universitys wireless network?

How do I connect my games console or smart TV to the student network (Wired)?

How do I connect my games console or smart TV to the student network (Wireless)?

How do I find Aberystwyth Student Support Services?

How do I log in to the central printers?

How do I log into Blackboard?

How do I pay my tuition fees?

How do I print?

How do I set up my computer to use the wired internet connection in halls?

How do I speak/email/on-line chat with someone about my Academic enquiry?

How do I top up my Aber Card?

How many books may I borrow?

I am a returning student and am unable to complete the registration process.

I am going to be late Registering, what should I do?

I have applied for funding through Student Finance but it hasn't been approved yet. What should I do?

I need to change the card from which my accommodation is paid, how do I do this?

I want to open a bank account and need a letter of introduction.

I was originally due to study at a different university, and have applied for my Student Loan there. What should I do?

I'm feeling homesick - what should I do?

My question isn't listed, who can I contact for further assistance?

There is a delay with my Student Finance application and I am worried I won't be able to pay my accommodation instalment.

What is the deadline for Registering?

What software is available from IS?

When I completed my license pack I opted for the wrong instalment option. How can I change this?

Where and when should I register for my modules?

Where are the printer-copiers located?(AU only)

Where can I check my University email?

Where can I collect my car parking permit?

Where can I download ApAber?

Where can I download Microsoft Teams?

Where can I find a guide to student union Freshers events?

Where can I find help with using my computer from Halls?

Where do I collect my Aber Card?

Where do I find the reading list for the module I'm studying?