Frequently Asked Questions

Search:

Recent and upcoming changes to systems and services

Change to Microsoft 365 2-factor authentication options

Change to how devices that are not fully managed access AU resources via eduroam

How are Departmental PCs supplied?

Why am I seeing an 'Improve your sign-ins' prompt when I login to my account

FAQs to help you with your studies

Blackboard Test taking guidelines (Student)

Browser Guidance for Students Using Blackboard and Turnitin

Can I appeal my module mark?

Can I borrow equipment from Information Services?

How and where can I print?

How can I make sure I don't lose my work?

How can I return my library loans?

How do I access Blackboard through a mobile?

How do I add my timetable to my personal calendar (iCal)?

How do I change my Study Scheme/Module?

How do I request a postal loan from the library?

How do I set up a Teams Meeting in Blackboard? (Staff)

How do I speak/email/on-line chat with someone about my Academic enquiry?

How do I submit a Turnitin assignment? (Student)

How do I use the Blackboard App?

How do I view a Panopto lecture recording?

I have returned my library loans, why are they still appearing on my account?

Information for graduating students

The item I want is not in any of the University libraries, what can I do?

What should I do if I am leaving? (Student)

What software is available in the computer rooms?

Where are there computers on campus available for me to use?

Where can I download ApAber?

Where can I find a list of computer rooms and their locations?

Where can students and staff download Microsoft Office for their own computer for free?

Where do I find the reading list for the module I'm studying?