Frequently Asked Questions

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Merry Christmas and a Happy New Year

How do I access e-resources off campus?

How do I set up my computer to use VPN?

How do I update my SPSS license?

How do I view a Panopto lecture recording?

I am having problems accessing e-resources off campus, what should I do?

I cant log in - what should I do?

My VPN connection does not seem to working, what can I do?

When is the Hugh Owen Library open over the Christmas vacation?

Where can I download software free to AU staff and Students?

Where can I find past exam papers online?

Where can I find the exam timetables?

Where do I find Webmail?

Which computer rooms are open over the Christmas vacation?

Who can I contact if a student has a health or welfare problem over the Christmas vacation?

FAQs to help you during the summer vacation

Replacement of PSV computers - Summer 2018

What am I searching in Primo?

What is Blank Course Copy (staff)?

What is going to happen to the existing public computers when the new ones are installed?

What should I do if I am leaving (staff)?

What should I do if I'm leaving (students)?

Where can I find out about the Graduation ceremonies?