Frequently Asked Questions

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FAQs for staff working from home

Can I remote desktop from my Mac to my work computer?

Guidance for staff working from home

How can I access library resources now the library is closed?

How can I remote desktop from my Mac at home to my Mac at work?

How do I access e-resources off campus?

How do I connect to my work computer with the Remote Desktop facility?

How do I install AStRA on my own computer at home?

How do I set up my computer to use VPN?

How do I upgrade from Windows 7 to Windows 10?

How do I use my softphone?

How do I use the microphone/headset on my home computer when using Remote Desktop ?

Teaching and Learning Continuity

What is multi-factor authentication?

What will happen to my library loans now the Library is closed?

Where can I find Aberystwyth University information on Coronavirus?

Where can I find help with Microsoft Teams?

FAQs for students studying from home

How can I access library resources now the library is closed?

How do I access Blackboard through a mobile?

How do I access e-resources off campus?

How do I report that I am self-isolating or that I have returned home?

How do I submit a Turnitin assignment? (Student)

How do I use the Blackboard App?

How do I view a Panopto lecture recording?

What will happen to my library loans now the Library is closed?

Where can I download ApAber?

Where can I find Aberystwyth University information on Coronavirus?

Where can I find library resources for my studies?

Where can students and staff download Microsoft Office for free?

Where do I find the reading list for the module I'm studying?