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Frequently Asked Questions
Frequently Asked Questions
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Recent and upcoming changes to systems and services
Change to Microsoft 365 2-factor authentication options
Changes to IP Addresses
How are Departmental PCs supplied?
Printer replacement
Use of USB data storage devices
Why am I seeing an 'Improve your sign-ins' prompt when I login to my account?
FAQs to help new students
How and where can I print?
How can I contact the Academic Regsitry?
How can I obtain a certificate from the University confirming my student registration?
How can I obtain a letter from the University confirming my UK address?
How do I Register as a new student?
How do I access my student record online?
How do I activate my Aberystwyth University email account?
How do I apply for a Totum card?
How do I apply for an Aber Card?
How do I connect my computer to the Universitys wireless network?
How do I connect my games console or smart TV to the student network (Wired)?
How do I connect my games console or smart TV to the student network (Wireless)?
How do I find Aberystwyth Student Support Services?
How do I log in to the central printers?
How do I log into Blackboard?
How do I login to the new students induction?
How do I pay my tuition fees?
How do I print?
How do I send documents to print?
How do I set up my computer to use the wired internet connection in halls?
How do I speak/email/on-line chat with someone about my Academic enquiry?
How do I top up my Aber Card?
How many books may I borrow?
I am a returning student and am unable to complete the registration process.
I am going to be late Registering, what should I do?
I have applied for funding through Student Finance but it hasn't been approved yet. What should I do?
I need to change the card from which my accommodation is paid, how do I do this?
I want to open a bank account and need a letter of introduction.
I was originally due to study at a different university, and have applied for my Student Loan there. What should I do?
I'm feeling homesick - what should I do?
My question isn't listed, who can I contact for further assistance?
There is a delay with my Student Finance application and I am worried I won't be able to pay my accommodation instalment.
What is the deadline for Registering?
What software is available from IS?
When I completed my license pack I opted for the wrong instalment option. How can I change this?
When and where can I see the Student Fees Team?
Where and when should I register for my modules?
Where are the printer-copiers located?(AU only)
Where can I check my University email?
Where can I collect my car parking permit?
Where can I download Microsoft Teams?
Where can I find a guide to student union Freshers events?
Where can I find a library floor map?
Where can I find help with using my computer from Halls?
Where can I find maps of the town and campus?
Where can I find the University Finance office?
Where do I collect my Aber Card?
Where do I find the reading list for the module I'm studying?
FAQs to help returning students
How can I obtain a certificate from the University confirming my student registration?
How do I Register as a new student?
How do I change my Study Scheme/Module?
How do I send documents to print?
How do I speak/email/on-line chat with someone about my Academic enquiry?
How do I top up my Aber Card?
I am going to be late Registering, what should I do?
I have forgotten my password what should I do?
I'm a returning student but I didn't complete Provisional Registration
My question isn't listed, who can I contact for further assistance?
What is the deadline for Registering?
What should I do if my University wireless connection isn't working?
When and where can I see the Student Fees Team?
Where and when should I register for my modules?
Where can I check if my University IT account and password is working?
Where can I check my University email?
Where can I collect my car parking permit?
Where can I revalidate my Aber Card?
FAQs to help you during the vacation
Are the libraries open during the vacations?
Can I access the software in the computer rooms from off-campus?
How can I return my library loans?
How do I find an e-book in Primo?
How do I read and print from an e-book I have found in Primo?
How do I resit an Exam/s?
Where can I find my Exam Results?
Frequently Asked Questions
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