Frequently Asked Questions

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FAQs for students studying from home

Can I access the software on University computers from elsewhere (Guacamole)?

Can I sit and study in the library?

How and where can I print?

How can I access library resources during COVID?

How can I return my library loans?

How do I access Blackboard through a mobile?

How do I access e-resources off campus?

How do I report that I am self-isolating or that I have returned home?

How do I send documents to print?

How do I submit a Turnitin assignment? (Student)

How do I use the Blackboard App?

How do I view a Panopto lecture recording?

I am overseas, can I use the freepost returns service to return my books to the library?

When will my University computer account close?

Where can I apply for a refund of my Aber Card credit?

Where can I apply for a refund of my Sports Centre membership?

Where can I apply for a refund of my parking permit (Students)?

Where can I book a study space?

Where can I download ApAber?

Where can I find Aberystwyth University information on Coronavirus?

Where can I find help with Guacamole?

Where can I find library resources for my studies?

Where can I find my nearest printer/copier?

Where can students and staff download Microsoft Office for their own computer for free?

Where do I find the reading list for the module I'm studying?