Frequently Asked Questions

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Company Portal

Can I install software on my University owned computer (Windows)?

How do I install Microsoft Office on an AU staff computer?

How do I request software to be added to the Company Portal?

The software I need is not available in the Company Portal, what do I do?

Where can I find the Company Portal on my AU staff computer (Windows)?

Why isn't the Company Portal showing any software for me to download?

Cyber Security And Software Management

Can I have administrator privileges for installing software on my AU owned computer?

Can I install apps on my University owned device (Android/iOS)?

Can I install software on my University owned computer (Mac)?

Can I install software on my University owned computer (Windows)?

Does Aberystwyth University hold Cyber Essentials accreditation?

How can I add software to the Play Store within the Work Profile on my Android device?

How do I install software on my AU owned computer (Linux) ?

How do I request software to be added to the Company Portal?

How will software be updated on my AU owned mobile device?

Improvements to security on AU staff computers

Out of date software being removed from AU managed devices

The software I need is not available in the Company Portal, what do I do?

Where can I find Aberystwyth University Software Management Policy?

Where can I find Self Service software installer on my AU staff computer (Mac)?

Where can I find the Company Portal on my AU staff computer (Windows)?

Why isn't the Company Portal showing any software for me to download?

Free Software Downloads For Your Own Computer

How can I use polling software for teaching?

How do I download a license for ArcGIS on my computer (Windows)?

How do I install ArcGIS on my computer (Windows)?

How do I install NVivo on my own computer (Windows)?

How do I install Panopto onto my own computer? (Staff)

How do I install SPSS on my computer (Mac)?

How do I install SPSS on my computer (Windows)?

How do I install the Vevox PowerPoint Add-In on my computer (Windows)?

How do I sign up for Vevox?

How do I update my SPSS license?

Is there survey software available to use at Aberystwyth University?

Where can I download EndNote for my own computer?

Where can I download software, free to AU staff and Student, for my own computer?

Where can students and staff download Microsoft Office for their own computer for free?

Who can join in a Vevox poll, survey or QA session?

Help With Welsh Language Packs

How do I change the language on my smartphone to Welsh (Android)?

How do I change the language on my smartphone to Welsh (iPhone)?

How do I use the Welsh language interface to view my email? (Outlook)

Installing Software On Aberystwyth University Staff Computers

Can I install software on my University owned computer (Mac)?

Can I install software on my University owned computer (Windows)?

How do I activate my copy of Windows?

How do I connect to the University software drive (Mac)?

How do I install Cysgliad on my computer?

How do I install Endnote on my departmental computer (Mac)?

How do I install Endnote on my departmental computer (Windows)?

How do I install Microsoft Office on an AU staff computer?

How do I install Windows on my departmental computer?

How do I log in to the Self-Service Portal (Mac)?

How do I request software to be added to the Company Portal?

How to I resolve a Microsoft Office Licence error on a University owned computer?

Where can I find the Company Portal on my AU staff computer (Windows)?

Why isn't the Company Portal showing any software for me to download?

Using Software

Can I access the software in the computer rooms from off-campus?

Can I install software on my University owned computer (Windows)?

How do I resize and crop an image to use in the CMS?

How do I use Cysgeir?

Is there survey software available to use at Aberystwyth University?

Where can I find help with using SPSS?

Welsh

How do I add Welsh content to a web page in the CMS?

How do I add a logo to my email signature to show I am a Welsh speaker or learner? (Outlook)

How do I add a logo to my email signature to show I am a Welsh speaker or learner? (Webmail)

How do I add a mailtip to show I speak Welsh?

How do I add the Welsh translation to my web page in the CMS?

How do I change Microsoft Office into Welsh?

How do I change my computer into Welsh? (Public Computer)

How do I change my computer to use Welsh? (Mac)

How do I change my computer to use Welsh? (Windows)

How do I change the language in Microsoft Teams?

How do I change the language on my smartphone to Welsh (Android)?

How do I change the language on my smartphone to Welsh (iPhone)?

How do I get my content translated to be used in the CMS?

How do I install Cysgliad on my computer?

How do I set the section information in Welsh in the CMS?

How do I use Cysgeir?

How do I use Cysill?

How do I use the Welsh language interface in Blackboard?

How do I use the welsh language interface to view my email? (Webmail)

Is there a welsh spell checker I can use?

Where can I download a free Welsh dictionary app for my phone?

Where can I download a welsh language version of Open Office?

Where can I download the Office Language Interface Pack for Welsh?

Where can I find a free online Welsh language spelling and grammar checker?

Where can I find a free online welsh dictionary?

Welsh Language

How do I add a mailtip to show I speak Welsh?

How do I change Microsoft Office into Welsh?

How do I change the language on my smartphone to Welsh (Android)?

How do I change the language on my smartphone to Welsh (iPhone)?

How do I set my preferred language? (Staff)

How do I set my preferred language? (Student)

How do I type a to bach?

How do I update my written and oral Welsh language ability on Aber People?

How do I use the Welsh language interface to view my email? (Outlook)

How do I use the welsh language interface to view my email? (Webmail)

Is there a welsh spell checker I can use?

Setting your preferred language on Primo

Where can I find advice on setting a bi-lingual signature?

Where can I find guidance on the text to include in my Automatic Reply?

Welsh Language In The CMS

How do I add Welsh content to a web page in the CMS?

How do I add the Welsh translation to my web page in the CMS?

How do I get my content translated to be used in the CMS?

How do I set the section information in Welsh in the CMS?

Windows

How do I change my computer to use Welsh? (Windows)

How do I change the default mail client in Windows?

How do I display two documents on one monitor (Windows)?

How do I uninstall GlobalProtect VPN from my computer? (Windows)

How do I upgrade my personal computer from Windows 7 to Windows 10?

Where can I download the latest Windows security patches and updates from?

Where can staff download Microsoft Windows for use on their own computer?