Frequently Asked Questions

Search:

Accessing Personal Filestore

How do I map a network drive/connect to my personal filestore (M drive)? (Mac)

How do I map a network drive/connect to my personal filestore (M drive)? (Windows)

How do I map my IBERS personal drive?

How do I use SCP to connect to my University filestore? (Other clients)

Sales

What items are for sale in the Hugh Owen Library?

Where can I buy a USB drive?

Where can I buy a wireless adaptor?

Where can I buy blank CDs and DVDs?

Where can I buy headphones?

Using OneDrive

How do I access OneDrive from my phone or tablet? (Android)

How do I access OneDrive from my phone or tablet? (iOS)

How do I access OneDrive? (Webmail)

How do I connect OneDrive to Microsoft Office?

How do I connect OneDrive to my computer (Mac)?

How do I connect OneDrive to my computer?

How do I create a new document in OneDrive?

How do I delete a file in OneDrive?

How do I download files I have saved in OneDrive? (Webmail)

How do I move my files on OneDrive?

How do I print from OneDrive?

How do I restore a file I have deleted from OneDrive?

How do I revert to an earlier version of my document in OneDrive?

How do I share a file or folder in OneDrive?

How do I upload a file to OneDrive?

My mapped OneDrive or SharePoint site isn't working, what can I do?

Using Personal Filestore

How can I recover files from my M drive I have deleted in error?

How can I reduce the amount of personal filestore (M drive) quota I am using?

How do I check how much personal filestore (M drive) quota I have left?

How do I download documents from my M drive before my account locks?

How do I edit and resave a document from my shared drive while it is read only?

How do I map my IBERS personal drive?

How do the University filestore (M drive) backups work?

How much personal filestore (M drive) am I allocated?

What will happen if I go over my personal filestore (M drive) quota?

Using USB Drives

Bitlocker will not work on my USB drive, what should I do?

How do I access a document on my USB drive?

How do I change the bitlocker password on my USB drive?

How do I encrypt my USB drive (Mac)?

How do I encrypt my USB drive (Windows)?

How do I format my memory stick to HFS (Mac)?

How do I open my bitlocker encrypted USB drive on my Mac?

How do I save a document on my USB drive?

I have a document on my USB drive, will I have to encrypt my USB drive before I can access it on my staff PC?

I have forgotten the bitlocker password for my USB pen drive, what can I do?

If I choose not to encrypt my USB drive on my staff PC what will happen?

Use of USB data storage devices

Will I be able to use my encrypted USB drive on other computers?