Frequently Asked Questions

Accessing Personal Filestore

Blackboard And Aspire Staff

How do I access Aspire off campus?

How do I create a link to a section in an Aspire reading list?

How do I link my module reading list to the hierarchy in Aspire?

How do I link my reading list to a Blackboard module?

How do I publish / re-publish my reading list in Aspire?

I've made a change to my Aspire list and republished - when will it show in the Blackboard module?

I've published my Aspire list - why can't I see it in my Blackboard module?

What happens when I publish a draft list in Aspire?

Blackboard For Staff

Blackboard Tests for Exams creation guidelines (Staff)

Browser Guidance for Staff Marking Using Blackboard and Turnitin

How can I re-use links to digitised content in my Blackboard module?

How do I use Blackboard (Staff)

What is Blackboard Ally? (staff)

Central Printers (Staff)

Can students use a staff central printer?

How are departments charged for their printing?

How can I see what use is being made of a staff central printer?

How do I add or remove someone from our departmental billing account?

How do I change my printing/copying to another department or cost code?

How do I change the language on the central printers?

How do I top up my Aber Card?

How do staff report problems with a central printer?

How do we order paper for our MFD?

How do we recycle the toner/waste toners cartridges from a central printer?

I want to do personal printing/copying using a central printer, how do I pay for it?

Is it secure to print using central printers?

What are local printer reps responsible for doing?

Where are the printer-copiers located?(AU only)

Where can I see who is responsible for looking after a central printer?

Concern About Student (staff)

Can Student Support Services provide letters for special circumstances?

How do I contact Aberystwyth University Student Support Services?

How do I find Aberystwyth Student Support Services?

I am concerned about a students mental health. What can I do?

What do I do if a student says they are struggling financially?

What does the Wellbeing Service do?

What is Aberystwyth University's Policy on bullying and harassment?

Where can I find help with critical incidents?

Where can I find the Fitness to Attend policy?

Copying Aspire Lists (staff)

How do I copy an Aspire list from one module to another?

How do I prepare for Aspire Reading List Copy?

How do I re-use an existing Aspire list in English for a Welsh-equivalent module (or vice versa)?

I teach the same content in different modules - do I have to create a new list for each module in Aspire?

Creating Aspire Bookmarks Staff

How can I share Aspire bookmarks with my colleague?

How do I add a DVD in Primo to Aspire?

How do I add a book in Primo to an Aspire reading list?

How do I add a book manually to my Aspire reading list?

How do I add a book that is not in Primo to an Aspire reading list?

How do I add a book to an Aspire reading list from a bookseller or publisher website?

How do I add a book to an Aspire reading list using its ISBN?

How do I add a chapter of a book to Aspire?

How do I add a course or video from LinkedIn Learning to an Aspire reading list? (Staff)

How do I add a journal article to an Aspire reading list?

How do I add a web page or online video to an Aspire reading list?

How do I add an article to Aspire by manually adding the bibliographic details?

How do I add an article to Aspire using a DOI?

How do I add an article to an Aspire reading list?

How do I add an item to Aspire to use in a reading list later?

How do I add the Aspire bookmaking extension to Safari on an iPad?

How do I add the Aspire bookmarking extension to Chrome?

How do I add the Aspire bookmarking extension to Edge?

How do I add the Aspire bookmarking extension to FireFox?

How do I add the Aspire bookmarking extension to my browser?

How do I complete the 'Create' or 'Create and add to list' forms in Aspire?

How do I fix broken or faulty links in my Aspire reading list?

How do I import records into Aspire from Mendeley?

I want to add a book in Primo to Aspire but it has no ISBN - what can I do?

I've added books and other items to My Bookmarks in Aspire - how do I add them to my Aspire reading list?

Where can a find a DOI for an article I want to add to Aspire?

Why must I set the Importance for everything in my Aspire reading list?

Creating Aspire Lists Staff

A module I convene will have a different module code next year - what must I do about the Aspire reading list for it?

Can I have a private reading list in Aspire?

Can I re-purpose an old Aspire list for a returning module?

Has a reading list been created for my module in Aspire and has it been published?

How can I tell if I have unpublished changes in my reading lists?

How can I tell if my Aspire reading list is linked to the hierarchy?

How do I add a reading list for a module awaiting approval?

How do I add the Aspire bookmarking extension to Safari on a MacBook?

How do I change the order of items in an Aspire reading list?

How do I copy an Aspire list from one module to another?

How do I create a module reading list in Aspire?

How do I create an Aspire reading list for a distance learning module?

How do I create my Aspire profile?

How do I embed one section within another in an Aspire reading list?

How do I link my module reading list to the hierarchy in Aspire?

How do I publish / re-publish my reading list in Aspire?

I cannot create or publish a reading list for my module in Aspire - what can I do?

I cant publish my Aspire list - what can I do?

I teach the same content in different modules - do I have to create a new list for each module in Aspire?

I've published my Aspire list - why can't I see it in my Blackboard module?

In Aspire can I see all the sections of a list at a glance?

Is my Aspire reading list ready to be published?

The item I want is not in any of the University libraries, what can I do?

What are the deadlines for arranging library stock purchase and digitisation for taught modules?

What do I need to know about the module before creating a new reading list in Aspire?

Editing Aspire Bookmarks (staff)

How do I add a note to student or a note to library in Aspire?

How do I add more information to a book or other item in Aspire e.g. a volume or url?

How do I edit an item in my Aspire reading list?

How do I set the importance for an item in Aspire i.e. Essential or Further Reading?

Why must the Resource Type be correct in an Aspire bookmark?

Editing Aspire Lists (staff)

Can I check to see what changes have happened recently to my list in Aspire?

Can I sort my Aspire bookmark list in alphabetical order?

Can I sort my Aspire reading list in alphabetical order?

How can I add an Online Resource button to an item in an Aspire reading list?

How do I add a book using the Add Resource button to my Aspire reading list?

How do I add some text to my Aspire Reading List?

How do I change the order of items in an Aspire reading list?

How do I delete a reading list from Aspire?

How do I edit a module reading list in Aspire?

How do I edit the attributes of my Aspire list e.g. title, semester?

How do I embed one section within another in an Aspire reading list?

How do I publish / re-publish my reading list in Aspire?

How do I remove a bookmark from an Aspire reading list?

How do I remove a list from My Lists?

How do I update my reading list?

I need to edit a reading list that was added to Aspire by someone else - what do I need to do?

I'm the co-ordinator of a module - how do I make myself the reading list owner in Aspire?

I've made a change to my Aspire list and republished - when will it show in the Blackboard module?

In Aspire can I see all the sections of a list at a glance?

Is my Aspire reading list ready to be published?

What are the deadlines for arranging library stock purchase and digitisation for taught modules?

Emergency Contact Details For Staff

How do I update my emergency contact, next of kin or beneficiary in AberPeople (ABW)?

IBERS

How do I map my IBERS personal drive?

Installing Software On Aberystwyth University Staff Computers

Can I install software on my University owned computer (Mac)?

Can I install software on my University owned computer (Windows)?

How do I activate my copy of Windows?

How do I connect to the University software drive (Mac)?

How do I install Cysgliad on my computer?

How do I install Endnote on my departmental computer (Mac)?

How do I install Endnote on my departmental computer (Windows)?

How do I install Microsoft Office on an AU staff computer?

How do I install Windows on my departmental computer?

How do I log in to the Self-Service Portal (Mac)?

How do I request software to be added to the Company Portal?

How to I resolve a Microsoft Office Licence error on a University owned computer?

Where can I find the Company Portal on my AU staff computer (Windows)?

Why isn't the Company Portal showing any software for me to download?

Managing Shared Filestore

How do I add or remove users from shared filestore on disk.aber.ac.uk?

How do I apply for a shared filestore?

How do I create a new share on my departmental disk.aber.ac.uk?

How do I give Read only access to my shared filestore on office.disk.aber.ac.uk?

How do I manage the quota on my departmental disk.aber.ac.uk?

How do I restore a file I have deleted on a shared filestore?

My shared filestore is full - what can I do ?

Where can I see a list of the disk shares I manage?

New Staff

How do I access the 'IS Digital Essentials for Teaching' Blackboard site?

How do I arrange a telephone number for a new member of staff?

How do I log into Blackboard?

How does a new member of staff activate their computing account?

How many books may I borrow?

What software is available from IS?

Where are the printer-copiers located?(AU only)

Where can I check my University email?

Where can I collect my car parking permit?

Where can I find information for new staff?

Where can I find out about printing at Aberystwyth University?

Where can I find training courses for AU staff?

Where do I find my activation code?

Panopto For Staff

How do I Restore Archived Panopto Content?

How do I change the default language on a Panopto folder (Staff)

Primo And Aspire (staff)

How do I add a DVD in Primo to Aspire?

How do I add a book in Primo to an Aspire reading list?

How do I add more information to a book or other item in Aspire e.g. a volume or url?

How do I edit the attributes of my Aspire list e.g. title, semester?

I want to add a book in Primo to Aspire but it has no ISBN - what can I do?

I'm the co-ordinator of a module - how do I make myself the reading list owner in Aspire?

Publishing Aspire Lists Staff

How can I tell if I have unpublished changes in my reading lists?

How do I link my module reading list to the hierarchy in Aspire?

How do I publish / re-publish my reading list in Aspire?

I cant publish my Aspire list - what can I do?

I've made a change to my Aspire list and republished - when will it show in the Blackboard module?

I've published my Aspire list - why can't I see it in my Blackboard module?

Is my Aspire reading list ready to be published?

What are the deadlines for arranging library stock purchase and digitisation for taught modules?

What happens when I publish a draft list in Aspire?

Removing Aspire Bookmarks (staff)

How do I remove a bookmark from an Aspire reading list?

Sections In Aspire (staff)

How do I add, move or delete a section from an Aspire reading list?

How do I create a link to a section in an Aspire reading list?

How do I embed one section within another in an Aspire reading list?

In Aspire can I see all the sections of a list at a glance?

Staff Profiles

How do I add Office Hours to my Online Staff Profile?

How do I add a photo to my Online Staff Profile?

How do I edit my Online Staff Profile?

How do I update my diversity information on Aber People?

Where can I find out about Online Staff Profiles?

Starting With Aspire Staff

Can I re-purpose an old Aspire list for a returning module?

Has a reading list been created for my module in Aspire and has it been published?

How do I access Aspire off campus?

How do I add the Aspire bookmaking extension to Safari on an iPad?

How do I add the Aspire bookmarking extension to Chrome?

How do I add the Aspire bookmarking extension to Edge?

How do I add the Aspire bookmarking extension to FireFox?

How do I add the Aspire bookmarking extension to Safari on a MacBook?

How do I add the Aspire bookmarking extension to my browser?

How do I arrange for the library to stock the items on my module reading lists (teaching staff)?

How do I change my profile in Aspire?

How do I complete the 'Create' or 'Create and add to list' forms in Aspire?

How do I create a module reading list in Aspire?

How do I create my Aspire profile?

How do I log in to Aspire Reading Lists?

How do I view analytics for my Aspire reading list? (staff)

I cannot create or publish a reading list for my module in Aspire - what can I do?

What do I need to know about the module before creating a new reading list in Aspire?

Where can I find help with Talis Aspire?

Where can I find self-paced training materials for Aspire Reading Lists?

Why must I set the Importance for everything in my Aspire reading list?

Why must the Resource Type be correct in an Aspire bookmark?

Student Confidentiality (Staff-Faqs)

Will Student Support tell my department about my disability/ongoing health issue?

Student Fees Payment Information For AU Staff

What happens when IT facilities are suspended for non payment of Student Fees?

Troubleshooting Aspire (staff)

How do I fix broken or faulty links in my Aspire reading list?

I cannot create or publish a reading list for my module in Aspire - what can I do?

I want to add a book in Primo to Aspire but it has no ISBN - what can I do?

I've published my Aspire list - why can't I see it in my Blackboard module?

Where can I send feedback about my experience of using Aspire Reading Lists?

Using Personal Filestore

How can I recover files from my M drive I have deleted in error?

How can I reduce the amount of personal filestore (M drive) quota I am using?

How do I check how much personal filestore (M drive) quota I have left?

How do I download documents from my M drive before my account locks?

How do I edit and resave a document from my shared drive while it is read only?

How do I map my IBERS personal drive?

How do the University filestore (M drive) backups work?

How much personal filestore (M drive) am I allocated?

What will happen if I go over my personal filestore (M drive) quota?

Using Shared Filestore

How do I access my shared filestore on office.disk.aber.ac.uk from my staff computer?

How do I connect to a shared filestore on office.disk.aber.ac.uk ? (Mac)

How do I connect to our shared filestore from off-campus? (Windows)

How do I connect to shared filestore on office.disk.aber.ac.uk on campus? (Windows)

How do I restore a file I have deleted on a shared filestore?

I cannot see my shared filestore on office.disk.aber.ac.uk, what can I do?

Wireless Access For Staff

Can I use eduroam at other organisations / institutions?

Can staff connect their personal devices to the University network?

Change to how devices that are not fully managed access AU resources via eduroam

How do I connect my computer to the University wireless network (Linux)

How do I connect my mobile device to the University wireless network? (Android)

How do I connect my mobile device to the University wireless network? (iOS)

How do I set up my computer to use the University wireless network (Windows)?

How do I set up my computer to use the University wireless network? (Mac)

How do I set up my new AU staff laptop provided through Information Services?

What is the PAU-X network?

What is the University's wireless network called?

Where can I find the University's Bring Your Own Device (BYOD) Policy?